What You Need to Know

Mt Albert Aquatic Centre Patron Guidelines

• All children under the age of 12 years shall be actively supervised by a caregiver 16 years and older. Actively supervised means watching your child at all times, and being able to provide immediate assistance. Children under 5 must have a caregiver 16 years and older in the water with them at all times. 
• Swimming ratios: 1 Adult to 2 children under 5yrs, 1 Adult to 4 children 5-10yrs, 1 Adult to 1 under 5 and  3 5-10yrs recommended ratios (except in Learn To swim or centre organised activity).
• Non-swimmers are encouraged to identify themselves to staff at which time they will be issued with an ORANGE wristband.
• Patrons are to follow all instructions given by staff. Refraining from behaviour that could cause injury, offence, indecency or harm to others is expected at all times.
• Running, jumping, bombing and diving is not considered acceptable behaviour
• All children under 4 years are expected to wear swimming nappies whilst in the water and also are required to wear a coloured wristband as is their caregiver.
• Persons 17 years or over are welcomed to use the sauna and steam rooms. Patrons shall always sit on their towel or mat when using the sauna and steam room.
• Personal possessions are the patron's responsibility. Please do not ask staff to look after your items.
• Glassware is not allowed in the pool halls.
• This facility is a public place therefore you may be photographed for the purpose of marketing the facility. If your image is captured it may be used in marketing material, however we will obtain consent for any images that focuses on an individual. Any persons taking photos of the facility are obligated to ensure that no other patrons are being photographed without their express consent. This also includes families at the facility taking photos or filming. Please ensure you are only photographing or filming your own child/ren and no other visitors to our facility for privacy reasons.  
• ​Parents and caregivers shall be responsible for the behaviour and conduct of children in their care.
• Use of this facility is subject to these guidelines, any relevant Auckland Council policies, local bylaws, industry body standards and New Zealand Law**Please note that the Mt Albert Aquatic Centre does not participate in the free under 16 Auckland Council initiative. Aqua jogging lanes are available during quieter periods but can not be guaranteed during peak times after 3pm**.